Return Policy:
If you are not satisfied with your purchase, you can return or exchange the item within 10 days of receiving it. Write to us at info@chunkcase.com.
Please note that it is the customer's responsibility to contact us within this 10-day period if there are any issues with the items received. If we do not receive notice within 10 days, we are unable to issue a refund or exchange.
Please note that we cannot provide a refund for an order that has already been processed and shipped, as we are unable to change a package's path of delivery after it has been picked up by the courier.
Please be aware that customers are responsible for paying the return shipping costs.
Refund Policy:
Refunds are accepted for goods that are defective or unsatisfactory with good reasons. Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund. We aim to process all refunds promptly, but please bear in mind that it may take some time for the refund to appear on your statement, depending on your bank.
Exchange Policy:
Our exchange policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you an exchange. Customers are also responsible for contacting us within this 30-day period if there are any issues with the items received. If we do not receive notice within 30 days, we are unable to issue a refund or exchange.
Please be aware that customers are responsible for paying the return shipping costs.
We appreciate your understanding and cooperation in adhering to these policies. Our goal is to make your shopping experience with us as enjoyable and hassle-free as possible. If you have any questions or concerns, please do not hesitate to contact us. We're here to help!